Servicio y soporte

FOR DISTRIBUTORS & INSTALLERS

Flexible purchasing solution with low cash flow demand and risk, We name the solution as

“Warehouse purchasing model”.

If you want to know details, please contact us!

Local warehouse and logistics service in Germany, the Netherlands, Belgium, Italy, and UK.

24 hours customer response service by email or telephone!

FOR INVESTORS & COMMERCIAL CLIENTS

High quality turnkey projects in defined countries

Project development and EPC service

Short and long term project financing opportunities in Asia

Consulting service

PRE-SALES SERVICE

If you need detailed information regarding our products, including electrical or mechanical characteristics, packaging configuration, absolute ratings, I-V curves, dimensions and so on.

Within 24 hours after your inquiry, one of our customer service representatives will contact you directly by phone or mail to provide you with recommendations and additional information regarding the necessary balance of system products to meet your specific solar system installation requirements.

Please send your questions by email to our service mailbox: info@uptsolar.com

AFTER SALES SERVICE

Our QC system is set up according to the quality system requirements of ISO 9001:2000. It consists of three components:

(1) Incoming inspections through which we ensure the quality of the raw materials that we source from third parties.

(2) Inprocess quality control of our manufacturing processes

(3) Output quality control of finished products through inspection and reliability tests

We have passed international certification requirements and continue to upgrade our product quality with proven technologies. With quality as one of our core values, Trina Solar continues to focus our efforts on upgrading our products.

Our ISO, UL, TUV, CE, IEC, ICIM certified modules prove our international standards for product safety, durability and overall quality.

If you have any technical issues and/or a reclamation inquiry, please contact our service team by service@uptsolar.com

Technical Support

Rapid Responsive

Efficient Processing

Customized solution